Introduction
Welcome to HeConnect, your trusted university management system. We value your privacy and are committed to protecting your personal information. This privacy policy outlines the types of data we collect, how we use it, and how we protect it when you interact with our services.
Information We Collect
We collect personal information to provide and improve our services. The types of data we collect include:
- Personal Information: Name, email address, phone number, student ID, and other identifiers provided during registration or usage.
- Academic Information: Enrollment details, courses, grades, assignments, and other academic records.
- Financial Information: Payment details related to tuition fees, course fees, and other payments.
- Usage Data: Information on how you interact with our system, including logins, clicks, pages visited, and timestamps.
- Device Information: Data from the device you use to access our platform, including IP address, browser type, and operating system.
How We Use Your Information
The information we collect is used to:
- Provide Services: To manage academic records, track enrollment, process payments, and facilitate communication with students, staff, and faculty.
- Improve User Experience: To enhance the functionality, performance, and security of our platform.
- Communicate with You: To send notifications regarding your account, academic progress, important updates, and system alerts.
- Compliance: To comply with legal obligations and university policies.
Data Sharing
We do not sell or rent your personal information to third parties. However, we may share your data with:
- University Authorities: For academic and administrative purposes, as required.
- Service Providers: Trusted third-party vendors who assist us in maintaining and improving the system, such as hosting providers, payment processors, and email services.
- Legal Authorities: If required by law, or in response to legal requests, we may disclose your information to government agencies or other authorities.
Data Security
We take your privacy seriously and employ a range of security measures to protect your data. These include encryption, secure access protocols, and regular audits to ensure the safety of your personal information.
Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct your information if it is inaccurate.
- Deletion: Request the deletion of your personal data, subject to certain conditions.
- Opt-out: Unsubscribe from communications and marketing materials at any time.
To exercise these rights, please contact us using the details provided below.
Cookies
We use cookies to enhance your experience on our website. These cookies help us remember your preferences, analyze how you use our platform, and provide personalized content. You can adjust your browser settings to disable cookies, but this may affect your ability to use some features of our platform.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.
